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Privacy Policy

Bristol Renewable Heat Ltd
Company House No: 1458755

Effective Date: August 2025

Bristol Renewable Heat Ltd (“we,” “our,” “us”) is committed to protecting your privacy and complying with the UK General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.

1. Information We Collect

We collect the following personal data through our website:

  • Name

  • Email address

  • Phone number

  • Any other information you provide through web forms


We also collect information automatically via cookies, including:

  • Google Ads cookies

  • Meta (Facebook) tracking cookies

  • Google Analytics 4 (GA4) cookies


2. How We Use Your Information

We use the personal information you provide to:

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  • Respond to your queries and requests

  • Provide information about our products and services

  • Improve our website and services

  • Analyse website usage through analytics tools


We will not use your personal data for any other purpose without your consent.

3. Legal Basis for Processing

Our legal basis for processing your personal data includes:

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  • Your consent (e.g., submitting a web form)

  • Legitimate interests in providing and improving our services


4. Data Sharing

We do not sell your personal data. We may share your information with trusted third-party service providers, such as:

  • Marketing platforms (Google Ads, Meta)

  • Website analytics services (GA4)

  • Other contractors only as necessary to provide our services


All third-party services are GDPR compliant.

5. Cookies

Our website uses cookies to improve user experience, track advertising, and analyse traffic. You can manage your cookie preferences through your browser settings. For more information, see our Cookie Policy.

6. Data Retention

We retain personal data only as long as necessary to respond to your inquiries and comply with legal obligations, in accordance with GDPR.

7. Your Rights

Under the GDPR, you have the right to:

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  • Access your personal data

  • Correct inaccurate information

  • Request erasure of your data

  • Object to or restrict processing

  • Withdraw consent at any time

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To exercise your rights, contact us at:


Alex Stevens
Email: hello@bristolrenewableheat.co.uk

 


8. Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, or loss.


9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


10. Contact Us


If you have questions about this Privacy Policy or how we handle your data, please contact:


Alex Stevens
Email: hello@bristolrenewableheat.co.uk

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